Bongx Return Policy – bongx llc
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bongx return policy

bongx accepts returns on unused products within 15 days of delivery. We do not accept used product returns under any circumstances. All returns MUST have a valid RMA number.

We go through great lengths to provide an accurate representation of our products through detailed descriptions and high resolution photos.

  • Returns due to personal preference will incur a 20% restocking fee.
  • Returns in exchange for bongx store credit will never incur a restocking fee.
  • Shipping charges and rush processing fees are non refundable.

In order to return an item, you will have the option of using a bongx provided, prepaid shipping label (the cost of the postage will be subtracted from your refund) or shipping the item back using your own label.